About Us


About Us

Where we differ from most companies, is that we have over 20 years of solid computer experience, from simple home systems, to designing and implementing the entire IT infrastructure for international multi-site London City companies.  We have been running IT departments for international companies and training our teams to support 100’s of users.  We are Microsoft certified and have detailed CVs for prospective customers.

About Your IT Help

Your IT Help is simply a trading name of our company, PQ Services.  Your IT Help is aimed at and the small business market 2-25 users, and hence the simpler website.  PQ Services is the main part of our business focusing on large scale IT projects.  All invoices and payments are made via PQ Services.

Why are we different?

  • We charge fairly, open and honestly – and always try to minimse our costs
  • We are very experienced, and undertaking this home support business as we enjoy helping people!
  • Despite our technical skills, we are experienced in speaking in clear English and avoding technical jargon!
  • We are motivated by making you happy, by exceeding your expectations of service, and minimising our charges.

About Ryan Jones

A full CV is available on request.

Ryan left full time work in 2008 to establish PQ Services to provide Professional and Quality support ervices to businesses and home users.

Previous full time employment has included:-

  • IT Manager within a large technical consulting firm, providing leading edge internal IT systems for systems deployment, systems management and automation.
  • Head of IT for an international Biotech firm, where system reliability, controls, processes and standards were critical.
  • IT Manager within a subsidiary of a FTSE100 consumer goods company, implementing leading edge, reliable and cost effective systems

All roles included technical hands-on project implementation and training team members.

   

Additional Team Members

Whist Ryan is the primary contact for Your IT Help, and will undertake most big projects, other team members are available during busy times or where extra resources are needed.

All team members will be suitably qualified, experienced and briefed on each client, and as such it will be seamless as to the level of service we can deliver.